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Free shipping on all orders for a limited time!



Shipping questions

When will my order be processed?

All orders are processed within 1 to 3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped. 

How much will I be charged for the shipping?

We currently offer free shipping on all orders.

How long will it take to receive my order?

Europe - Estimated delivery time

5 to 7 business days

All other regions - Estimated delivery time

7 to 20 business days

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. You can then check the status of your order on the carrier website.

What if I did not receive my order?

If you haven’t received your order within 10 days (Europe) or 20 days (all other regions) after receiving your shipping confirmation email, please contact us at with your name and order number. We will look into it for you. Please allow us 2 business days maximum. 

Order cancellation - Returns

What if I want to cancel my order?

In the case you would like to modify or cancel your order, please contact us at

What if my order arrived damaged?

In the event that your order arrives damaged in any way, please email us as soon as possible at with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

What if I want to return my product(s)?

We accept returns and cover shipping fees up to 14 days after delivery, if the item is unused and in its original condition.

For all returns, we aim to refund you within 14 days of receiving the returned item. 

Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time.


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